Meet Our Team
Linda GuinnPresident / CEO / Past President of the CAClguinn@cbmerchantservices.com
Linda Guinn has 42 years’ experience in the credit reporting and collections industry. She oversees all of SynCom functions including collections, sales, accounting and financial reporting. Linda was recognized and elected by her peers to serve as President (past) of California Association of Collections
Shirley GoulartAccount Executivesgoulart@cbmerchantservices.com
With over 27 years of industry experience, she is directly responsible for establishing and maintaining all client relationships for Synergetic Communication. Shirley will be your dedicated liaison to ensure you enjoy a high level of customer satisfaction. She is versed in a magnitude of laws pertaining to the accounts we collect.
Wendy CostaCollections Supervisorwcosta@cbmerchantservices.com
Mrs. Costa has over 16 years’ experience in the collection industry and is responsible for the clerical department duties. Wendy oversees all collection efforts including issues that must be escalated for a resolution to ensure clients and customers receive excellent customer service.
Ana Molina Compliance & Collection Manager/Operations Manageramolina@cbmerchantservices.com
Ana Molina has over 40 years in the collection industry. She is responsible for corporate compliance and oversees all facets of the collection agency including hiring, training, supervising collection staff. Ana works with sales, accounting, and key management to assist clients in a professional manner.
Linda IsaakAccounting Managerlisaak@cbmerchantservices.com
Linda has over 31 years of experience in the credit and collection industry. She leads our accounting department and is responsible for all facets of accounts payable, accounts receivable (non-collection), posting collection payments, cash handling and depositing all funds collected into our client trust account.