Our Expertise Solutions
Frequently Asked Questions
How do I Pay My Bill?
How do I view the status of my collection accounts?
How do I know this collection letter is real?
In a time of robocalls and financial scams, it's hard to know if a collection call or letter is real. If you receive a call or letter from CBMS, use google to verify our integrity. We have a century-long footprint and an A+ BBB rating.
How and when will I receive funds after my accounts are resolved?
All funds collected in a month are distributed by check to our clients by the 10th business day of the following month.
Can a collector call me at work?
A debt collector may contact you at your place of employment unless you inform the debt collector it is inconvenient for you to receive calls at work, or the collector should know that such calls are inconvenient. Debt collectors must comply with your oral or written request not to be contacted at work.