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Ethical Collections

By Aug 10, 2015
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Ethical Approach Ethical Approach

C B Merchant Services’ values revolve around the most important thing – maintaining customer satisfaction. Every member of the CBMS team abides by these standards:

  • Hire Dedicated, Experienced and Ethical Staff Members
  • Improve our Process by Constantly Embracing the Most Current Technology
  • Operate with Integrity and Professionalism at All Times
  • Adhere to the United States Fair Debt Collection Practices Act (FDCPA),CA Rosenthal Fair Debt Collection Practices Act, HIPAA and UDAAP
  • Listen to Client Requests and Handle them Immediately
  • Respect Consumer Rights-Work Collaboratively to Resolve Unpaid Accounts
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