C B Merchant Services (CBMS) has been helping businesses increase their bottom line for more than 99 years by combining technology with a highly trained, customer oriented, collection staff.
Collecting More than the National Average
Our recovery rate consistently exceeds the national average (16.7% as of ACA's 2014 survey) dollars assigned versus dollars collected.
We believe our clients are looking for a collection agency that provides a combination of high recovery and competitive rates. C B Merchant Services’ rates are flexible and we don’t charge for our services until we collect.
Manage Your Account Online
Assign and manage your accounts conveniently, view real time balances and and view / update account status, through our Secure Internet Account Access http://www.cbmerchantservices.com/collection_services.htm . All your account information is secure in a SSAE16 double fire-walled computer network that is available to authorized CBMS clients only. In the event of an unforeseen disaster, your records will not be compromised. All CBMS files are backed up nightly, weekly and monthly and stored in a secure location off-site. In addition, we utilize a third-party security service to ensure the safety of our proprietary client/debtor information.