Ethics, Integrity, Prosperity

Getting a collection call or letter can be worrisome. At CB Merchant Services we are ethical, have integrity, we care about helping you resolve your debts, and we are here to help you find a payment solution.

CB Merchant Services is one of the oldest and largest not for profit collection agencies located in California. As a not-for-profit we invest more into our recovery process which results in lower fees and exceptional recoveries for our clients, in a complaint-free environment. See the list of charities we donate to.

If you would like to know more about the ways you can resolve your bill or learn more about us, please click the contact link below. We'd love to talk to you!

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Frequently Asked Questions

When and where can a collector call me?
Section 805 of the FDCPA prohibits a debt collector from calling you at any unusual time or place that is known or should be known to be inconvenient for you. Therefore, if it is inconvenient for you to receive calls at particular times or places, you should inform the collector of this fact. The collector then has a legal responsibility not to contact you during those times or at those places. This request does not have to be in writing to be effective, as collectors must obey your oral request not to be contacted at certain times.
How do I Pay My Bill?
You can pay your bill and resolve your using your debit card through the Payment Portal.